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Legal

Privacy Policy

Last updated: April 25, 2026

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1. Introduction

Welcome to StaffFlow. We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our booking and time-tracking services.

2. Information We Collect

We collect the following personal information from you:

Email Address

Account creation, booking confirmations and service communications

First & Last Name

Personalization, account identification and communication

Phone Number

Booking management and SMS reminders about upcoming appointments

3. Purpose of Data Collection

We collect your personal information for the following purposes:

  • Create and manage your user account

  • Process and manage your bookings

  • Send SMS reminders about upcoming bookings

  • Send booking confirmations via email

  • Communicate about service updates and changes

  • Comply with legal obligations

4. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and only accessible to authorized personnel.

5. Data Sharing

We share your personal data (name, email, phone number) with our booking company partner solely to process and manage your bookings and send SMS reminders.

We do not share your data with any other third parties. Your information will never be sold, traded, or rented to external parties.

6. Your Privacy Rights

Under GDPR you have the following rights:

Right to Access

Request a copy of your personal data

Right to Rectification

Correct inaccurate or incomplete data

Right to Erasure

Request deletion of your personal data

Right to Portability

Receive your data in a structured format

Right to Withdraw Consent

Reply STOP to any SMS or contact us directly to opt out at any time

7. Cookies & Tracking

We obtain your consent before placing cookies or similar technologies on your device – except those that are strictly necessary for the website to function. You can change or withdraw your consent at any time.

Necessary (no consent required)

Remembers e.g. your light/dark theme choice and your cookie consent. Stored locally in your browser.

Statistics (requires consent)

Measures how the site is used so we can improve it. We have no active statistics cookies at this time.

Marketing (requires consent)

Advertising and marketing measurement. We have no active marketing cookies at this time.

Note: our website loads fonts from Google Fonts, which may transfer your IP address to Google.

8. Data Retention & Deletion

We retain your personal data only for as long as necessary to provide our services. You can request deletion of your account and associated data at any time.

Upon deletion request, we remove your data from our systems and notify our booking company partner to delete your information from their systems accordingly.

9. How to Exercise Your Rights

Contact us using the methods below:

  • Email with subject "Data Access Request" to receive a copy within 30 days

  • Email with subject "Data Deletion Request" to delete your account within 30 days

  • Reply STOP to any SMS to opt out of reminders

10. GDPR & Legal Compliance

StaffFlow is fully compliant with the General Data Protection Regulation (GDPR) and Danish data protection regulations. Our legal bases for data processing:

Contractual Necessity

Required to fulfill booking and service agreements

Consent

Explicit consent for SMS reminders and booking confirmations

Legal Obligation

To comply with applicable laws and regulations

Legitimate Interest

To maintain service quality and security

You can lodge a complaint with the Danish Data Protection Authority (Datatilsynet) at www.datatilsynet.dk

11. Contact Us

Questions about this Privacy Policy? Reach us at:

12. Policy Changes

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. Your continued use of StaffFlow constitutes acceptance of the updated policy.