Welcome to StaffFlow. We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our booking and time-tracking services.
We collect the following personal information from you:
Email Address
Account creation, booking confirmations and service communications
First & Last Name
Personalization, account identification and communication
Phone Number
Booking management and SMS reminders about upcoming appointments
We collect your personal information for the following purposes:
Create and manage your user account
Process and manage your bookings
Send SMS reminders about upcoming bookings
Send booking confirmations via email
Communicate about service updates and changes
Comply with legal obligations
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and only accessible to authorized personnel.
We share your personal data (name, email, phone number) with our booking company partner solely to process and manage your bookings and send SMS reminders.
We do not share your data with any other third parties. Your information will never be sold, traded, or rented to external parties.
Under GDPR you have the following rights:
Right to Access
Request a copy of your personal data
Right to Rectification
Correct inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data
Right to Portability
Receive your data in a structured format
Right to Withdraw Consent
Reply STOP to any SMS or contact us directly to opt out at any time
We retain your personal data only for as long as necessary to provide our services. You can request deletion of your account and associated data at any time.
Upon deletion request, we remove your data from our systems and notify our booking company partner to delete your information from their systems accordingly.
Contact us using the methods below:
Email with subject "Data Access Request" to receive a copy within 30 days
Email with subject "Data Deletion Request" to delete your account within 30 days
Reply STOP to any SMS to opt out of reminders
StaffFlow is fully compliant with the General Data Protection Regulation (GDPR) and Danish data protection regulations. Our legal bases for data processing:
Contractual Necessity
Required to fulfill booking and service agreements
Consent
Explicit consent for SMS reminders and booking confirmations
Legal Obligation
To comply with applicable laws and regulations
Legitimate Interest
To maintain service quality and security
You can lodge a complaint with the Danish Data Protection Authority (Datatilsynet) at www.datatilsynet.dk
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. Your continued use of StaffFlow constitutes acceptance of the updated policy.
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